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St John Cymru Wales donation refund policy
Refunds for donations
If you have made an error in making your donation or change your mind about contributing to St John Wales, we will happily refund your donation, provided that you contact us within 30 days of the donation being made. Refunds will be made within ten working days and returned using the original method of payment. If you made your donation by card, your refund will be credited to the same card.
How to request a donation refund
To request a refund, just call 0300 2011 999 or email firstname.lastname@example.org and include your name, address, phone number and donation amount.
Unauthorised card use
If you become aware that your card has been used fraudulently, please contact your card provider.
Payment flow and delivery policy
You can make a gift to St John Wales by credit card, debit card or PayPal via our online donation pages. Your donation will be debited from your account immediately. You will receive confirmation of your donation to the email address that you provide on the donation page.